At Noble Heels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, nobleheels.com, or make a purchase from us. By using our site, you consent to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected through your interactions with our website:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information (processed securely by our payment partners), and phone number if provided.
  • Transaction Data: Details about the products you purchase, payment method, and transaction history.
  • Technical Data: IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.
  • Communication Data: Records of correspondence if you contact our customer service team.

2. How We Use Your Information

Your data is used to provide and improve our services, with a focus on elegance and security:

  • To process your orders and facilitate payment transactions.
  • To communicate with you about your orders, account, or inquiries.
  • To personalize your shopping experience and recommend products aligned with your style preferences.
  • To enhance website functionality, security, and performance through analytical data.
  • To comply with legal obligations and prevent fraudulent activities.

3. Data Sharing and Disclosure

We value your discretion and share your information only when necessary:

  • Service Providers: Trusted third parties, such as payment processors (e.g., PayPal, credit card gateways) and shipping carriers, assist in fulfilling your orders. These partners are bound by strict confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, customer data may be transferred to the new entity, adhering to this policy.

We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your privacy is treated with the same seriousness as our craftsmanship:

  • Storage: Data is stored on secure servers located in the United States and other regions compliant with international data protection standards.
  • Security Measures: We implement industry-standard SSL encryption to protect data transmission. Our payment partners are PCI DSS compliant, ensuring your financial details are handled securely. We never store complete payment card information on our servers.
  • Retention: We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Rights

As a valued customer, you have the right to:

  • Access, update, or correct your personal information through your account settings.
  • Request deletion of your data, subject to legal and contractual obligations.
  • Opt-out of marketing communications by clicking the unsubscribe link in our emails.
  • Object to or restrict the processing of your data in certain circumstances.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience:

  • Functional Cookies: Essential for site functionality, such as remembering items in your cart.
  • Analytical Cookies: Help us understand how visitors interact with our site, enabling us to improve design and content.
  • Marketing Cookies: Used to display relevant advertisements based on your interests.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your shopping experience.

7. International Data Transfers

As we serve customers globally (excluding Asia and certain remote areas), your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws, including the GDPR for European customers, through standard contractual clauses or other safeguards.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to our dedicated customer service team:

Email: [email protected]

Address: 849 Payne Street, Pocahontas, US 24605

Thank you for trusting Noble Heels. We are dedicated to ensuring your experience with us is seamless, secure, and elegantly refined.